Returns & Exchanges
At Diam Beauty Store, your satisfaction is our priority. If you are not completely in love with your purchase, we offer a seamless 30-day return policy for unopened and unused beauty products.
Initiate Your Request
Log into your account portal or contact our concierge team with your order number and the items you wish to return.
Secure Packaging
Carefully place the unused items in their original packaging to ensure they remain protected during the transit back to our warehouse.
Print and Attach Label
Download the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing